Shipping in US
-We ship in white craft bubble mailers to keep costs down. Our flat rate shipping fee includes a small handling fee to cover our time & materials to pack up your order and get it out to post.
-For International shipping, please email us directly at firstname.lastname@example.org for more information.
-All orders are subject to Shipping & Handling fees and shipping fees are based on weight of product.
-Please allow 2 - 5 working days to process your order. You will be notified via email when your order has shipped.
-Please allow 5 - 7 days for shipping.
-During festival season, we might experience delays due to high volume. Please rest assured we will do our utmost to ship as promptly as possible.
-Orders are shipped Monday - Friday 9am-5pm.
-If you have not received your order within 15 days, kindly email us and we will investigate.
Note: We are not responsible for incorrect information input at checkout so please double check before submitting order.
We want you HAPPY!
-Please email us at sales@ecoGlimmer for International Shipping information.
Please notify us ASAP via email at email@example.com if product arrives damaged. We will work together to resolve.